The Challenge

Information gaps, blindspots, and lack of control undermine foundational compliance.

To achieve compliance, changes made in the IT foundation must be controlled and documented. Break/Fix, Incidents, Configuration, Patching, and Maintenance all produce changes. Traditionally, changes are documented by hand producing: inaccurate information; incomplete records; a documentation lag; large time consumption (cost); no means of verification; and a lack of transparency/oversight.

Automate Change Records

IT Foundation Management automates the work of documenting changes.

IT Foundation Management automatically captures and records all changes in the IT foundation. The records produced are accurate, consistent, comprehensive, and they require no manual work to produce them. These records provide the means to prove compliance, pass audits, and verify practices across the entire IT foundation.

Fill in the Gaps

Persistence in all modes provides compliance documentation without any gaps.

IT Foundation Management fills in the gaps in traditional practices, automatically capturing all privileged user activity in all modes. Even in single-user, standby or fault condition, connections are maintained and privileged user activity is automatically captured and logged.

Gain Control

Real-time control capabilities make compliance issues immediately actionable.

The best compliance approach includes the ability to know and act in real-time to compliance threats. With IT Foundation Management, privileged user activity is captured in real-time and can be scanned for out-of-policy activity. With a powerful script engine, IT Foundation Management supports complex business rules and wildcard scenarios that are needed to effectively identify compliance threats. Control capabilities range from generating an email or text message to programmatically terminating users sessions.

Reduce Risk

The comprehensive, real-time compliance approach of IT Foundation Management eliminates threats to the business.

IT Foundation Management dramatically reduces risk exposure in the IT foundation. It is a paradigm-shift. Documentation moves from manual to automatic. Quality moves from being fraught with inaccuracies to absolutely accuracy. Work that is complex work is dramatically simplified. Lack of control is replaced by comprehensive real-time control. Verification becomes definitive. Accountability is explicit making policies more than paper, they are enforceable. Human error or out-of-policy activities are reduces. Fewer mistakes are made and when they are made those mistakes can be caught and corrected quickly—often before any damage has been done.