What is Closed Loop Remediation? The ability to monitor, log, remediate, and secure physical and virtual infrastructure in all machine states – power on, single user, maintenance, production, and failure.
ConsoleWorks allows privileged users to perform their daily work while it works behind the scenes to monitor for and respond to Events and changes to devices and applications.
Event detection is accomplished by using the pre-defined event patterns from each application or infrastructure vendor and mapping, in real-time, the information received to the vendor messages. With ConsoleWorks Intelligent Event Modules (IEMs), messages are matched using a number of techniques, including case sensitivity, wildcards, and regular expressions. The activity leading up to the event pattern match, and everything after it, is logged down to the keystroke.
When an Event is detected, it is checked for level of severity and to see whether an Event with the same name is already active or if an activity is currently outstanding. The Event can be configured to trigger one or more Actions that can notify personnel, integrate with applications such as trouble ticket systems or help desk solutions, or take customized actions that meet a client’s specific needs.
When a problem is detected, ConsoleWorks provides the user with a consistent way to interface with the IT infrastructure to solve the problem while capturing the process, commands, and method used to remediate the Event.
Read more about Closed Loop Remediation and ConsoleWorks here…
Virtually all computers, networks, and similar devices have a communication port through which they send boot and status messages. Usually, this console information is lost because it is impractical to monitor and respond to the geographically scattered computing infrastructures common in modern-day businesses.
ConsoleWorks puts an end to this data loss. It monitors information coming from all parts of a networked environment, and, in real time, extracts key events and notifies support staff. ConsoleWorks brings all of the once-discarded console information, status updates, error messages, and anything else in the data stream to a single web-enabled server, scans the data, and responds intelligently.
Furthermore, ConsoleWorks remains fully functional in all modes, including single user, standby, and failure modes. By monitoring and logging consistently and constantly, not just under normal operating conditions, ConsoleWorks also meets the most stringent of compliance practices.
For more information on device monitoring, read The ConsoleWorks® Difference For Monitoring & Management.
According to the 2012 Verizon Data Breach Investigations Report Industry Snapshots, “Intellectual Property tends to reside deeper inside the organization under several layers of security, but insiders certainly know where it is and how to access it.
Regarding the types of insiders contributing to IP theft, regular employees (end users) accounted for the largest percentage (roughly two-thirds). They were followed closely by financial staff and executives, and system/network admins [who] brought up the rear.”
ConsoleWorks Represents a New Approach To Event Monitoring and Logging – When Nothing Can Be Lost. “While the most secure access profile eliminates privileged access altogether, this is unreasonable as staff is needed to service the IT Infrastructure, address security threats, perform IT maintenance, and respond to emergencies.”
With ConsoleWorks, organizations can focus on “real-time” and “persistent” methods of secure detection while allowing enterprises to greatly benefit from saving time, effort and money.
By monitoring and logging consistently and constantly, in all modes of operation, not just under normal operating conditions, ConsoleWorks meets the most stringent of compliance practices.