ConsoleWorks acts in a multi-dimensional fashion by monitoring not only the applications but also the servers, virtual machines, networks, and storage devices that run them. It provides managers and administrators with an end-to-end management solution that controls system access, monitors and manages all log files, and watches for specific events that may occur across the Enterprise.
And it does all of this in real-time and in all machine states – power on, single user, maintenance, production, and failure modes. This persistent connection also locks down the “back door” entrances that are overlooked by similar, agent-based solutions.
The end-to-end view provided by ConsoleWorks helps administrators understand why something went wrong and quickly determine and implement the resolution. During that process, ConsoleWorks captures the exact steps used by an experienced administrator to remediate an issue and stores it in the knowledge base for future reference.
ConsoleWorks achieves end-to-end monitoring and management with the following capabilities:
- Secure Access Management
- Event Correlation
- Log File Aggregation
- Keystroke Logging & Best Practices
- Proof of Compliance
For a detailed breakdown of the above capabilities and more information on End-to-End Monitoring and Management, download the ConsoleWorks® End-to-End Monitoring & Management data sheet.
Virtually all computers, networks, and similar devices have a communication port through which they send boot and status messages. Usually, this console information is lost because it is impractical to monitor and respond to the geographically scattered computing infrastructures common in modern-day businesses.
ConsoleWorks puts an end to this data loss. It monitors information coming from all parts of a networked environment, and, in real time, extracts key events and notifies support staff. ConsoleWorks brings all of the once-discarded console information, status updates, error messages, and anything else in the data stream to a single web-enabled server, scans the data, and responds intelligently.
Furthermore, ConsoleWorks remains fully functional in all modes, including single user, standby, and failure modes. By monitoring and logging consistently and constantly, not just under normal operating conditions, ConsoleWorks also meets the most stringent of compliance practices.
For more information on device monitoring, read The ConsoleWorks® Difference For Monitoring & Management.
One of the biggest compliance challenges organizations must address is documenting the actions of privileged users. But this challenge often falls into the change management bucket as well. When implementing organizational change, documentation is key in ensuring that things are going according to plan.
Unfortunately, traditional change management often requires privileged users to manually document their activity. This practice fails to meet one of the primary goals of change management – to minimize the impact of organizational change on workers. Not to mention the margin for error – missing records, inaccuracies, and inconsistencies will exist in this scenario.
Fortunately, ConsoleWorks solves this problem. By sitting between privileged users and privileged interfaces, ConsoleWorks can capture every keystroke of privileged users and automatically produce digitally signed records. This eliminates the need for manual documentation, and provides an accurate way to verify practices across the entire IT foundation.
ConsoleWorks can also be used to directly enforce policies with real-time control capabilities. Privileged user activity is captured in real-time and can be scanned for out-of-policy activity. Control capabilities range from generating an email or text message to programmatically terminating a user session.