The ConsoleWorks Approach to Device Monitoring

By Tom Kearns

Virtually all computers, networks, and similar devices have a communication port through which they send boot and status messages. Usually, this console information is lost because it is impractical to monitor and respond to the geographically scattered computing infrastructures common in modern-day businesses.

ConsoleWorks puts an end to this data loss. It monitors information coming from all parts of a networked environment, and, in real time, extracts key events and notifies support staff. ConsoleWorks brings all of the once-discarded console information, status updates, error messages, and anything else in the data stream to a single web-enabled server, scans the data, and responds intelligently.

Furthermore, ConsoleWorks remains fully functional in all modes, including single user, standby, and failure modes. By monitoring and logging consistently and constantly, not just under normal operating conditions, ConsoleWorks also meets the most stringent of compliance practices.

For more information on device monitoring, read The ConsoleWorks® Difference For Monitoring & Management.

Change Management with ConsoleWorks

By Pam Johnson

One of the biggest compliance challenges organizations must address is documenting the actions of privileged users. But this challenge often falls into the change management bucket as well. When implementing organizational change, documentation is key in ensuring that things are going according to plan.

Unfortunately, traditional change management often requires privileged users to manually document their activity. This practice fails to meet one of the primary goals of change management – to minimize the impact of organizational change on workers. Not to mention the margin for error – missing records, inaccuracies, and inconsistencies will exist in this scenario.

Fortunately, ConsoleWorks solves this problem. By sitting between privileged users and privileged interfaces, ConsoleWorks can capture every keystroke of privileged users and automatically produce digitally signed records. This eliminates the need for manual documentation, and provides an accurate way to verify practices across the entire IT foundation.

ConsoleWorks can also be used to directly enforce policies with real-time control capabilities. Privileged user activity is captured in real-time and can be scanned for out-of-policy activity. Control capabilities range from generating an email or text message to programmatically terminating a user session.

Solving IT Foundation Problems

By Tom Kearns

What is an IT foundation problem? Problems with the IT foundation mean that something is not functioning properly on a basic level. No matter how aggressively you address challenges, some things still just slip through the cracks – things that cause business interruptions, outages, data breaches, and other negative consequences. Building a solid dependable IT foundation reduces IT complexity and addresses those daily operational challenges.

ConsoleWorks enables you to effectively manage areas that are notoriously difficult to deal with. It helps you spot issues faster, quickly resolve problems, and avoid user errors. And when something isn’t working as it should, you can quickly get to the root of the problem.
We also raise the bar with your management practice. By simplifying work and automating activity reporting, we give you a complete and accurate view of your system status in real time. This allows you to make accurate assessments, predict future outcomes, and effectively manage your entire infrastructure with ease.

A solid IT foundation is about oversight and transparency so you can act with confidence based on facts.

Read more about Consoleworks and building a strong IT foundation here: www.tditechnologies.com/itfm

Watch the video: Improving IT Operations with IT Foundation Management (YouTube)