Integrating ConsoleWorks with Caché

By Pam Johnson

Intelligent Event Modules (IEMs) extend the ConsoleWorks Server to include vendor domain knowledge on a wide range of IT components. Today I’m going to be discussing the InterSystems Caché IEM, which enables automatic prioritization and provides human-readable descriptions and explanations for over 4,000 Cache’ errors, dramatically improving issue isolation, root-cause analysis, and remediation.

InterSystems Caché is a high performance object database deployed on more than 100,000 systems ranging from two to over 50,000 users. Caché is a “mission critical” system for many of these users, requiring that issues be addressed promptly and efficiently.

ConsoleWorks’ integration with Caché includes severity levels for all of its events so that the IT organization can quickly distinguish between events requiring immediate attention and those that are warnings or informative in nature. Human-readable descriptions that describe the nature of each event are also provided, to avoid the often time-consuming step of hunting for the appropriate documentation to look up an error code.

For more information about the InterSystems Caché IEM, read
The ConsoleWorks® Difference – Caché

Caché is a registered trademark of InterSystems Corporation.

IT Operations Improvement for Virtual Machines (VMs)

By Tom Kearns

The use of Virtual Machines or VMs in IT introduces a new layer of complexity in the IT infrastructure, and adds new challenges to IT operations and management. At TDi Technologies, we recognize that addressing operational needs shouldn’t stop at traditional IT environments.

That is why ConsoleWorks delivers all of the IT operations benefits for virtual environments that are already being realized in traditional IT infrastructure environments by our customers.

An important part of reducing management costs is the ability to correctly identify, diagnose, and remediate issues and problems – and doing so while maximizing availability and reliability of systems. ConsoleWorks delivers an efficient and effective operations solution with automation, issue isolation, root cause analysis, and remediation that simplifies and expedites configuration, automates bulk patching, and helps resolve issues fast.

Read more about The ConsoleWorks® Difference – Virtual Machines

Solving IT Foundation Problems

By Tom Kearns

What is an IT foundation problem? Problems with the IT foundation mean that something is not functioning properly on a basic level. No matter how aggressively you address challenges, some things still just slip through the cracks – things that cause business interruptions, outages, data breaches, and other negative consequences. Building a solid dependable IT foundation reduces IT complexity and addresses those daily operational challenges.

ConsoleWorks enables you to effectively manage areas that are notoriously difficult to deal with. It helps you spot issues faster, quickly resolve problems, and avoid user errors. And when something isn’t working as it should, you can quickly get to the root of the problem.
We also raise the bar with your management practice. By simplifying work and automating activity reporting, we give you a complete and accurate view of your system status in real time. This allows you to make accurate assessments, predict future outcomes, and effectively manage your entire infrastructure with ease.

A solid IT foundation is about oversight and transparency so you can act with confidence based on facts.

Read more about Consoleworks and building a strong IT foundation here: www.tditechnologies.com/itfm

Watch the video: Improving IT Operations with IT Foundation Management (YouTube)