The TDi sales team constantly works with prospects trying to understand their IT/OT environments and challenges. In doing so, we learn a lot; often the environment is far more challenging than everyone first thought.
Many of our customers have point solutions in place for IT/OT management that are becoming very problematic. Each solution has its unique process and requires maintenance and training to be effective. It is not uncommon to run into scenarios where point solutions are a mix of hardware and software and have some software-packaged applications along with one or more home-grown software solutions. These situations are a drain on the organization and people while making it a challenge to have consistent processes – let alone centralized administration, transparency and situational awareness.
The ROI to transition customers from point solutions to ConsoleWorks, a complete platform for IT/OT management, is very easy to justify. The cost savings and reduction of management, training, and maintenance workload is significant, and the benefits are easily realized and continually deliver on the customer’s expectations.
In working through the plan to implement ConsoleWorks, most of my customers quickly get another “aha” moment. After using the ConsoleWorks platform, customers soon realize just how powerful ConsoleWorks is and what it can do to streamline and manage IT/OT security & operations. ConsoleWorks is very different from the traditional operations tool approach. Here is a quote from one customer:
“What we saw was a lot more potential than just an asset management solution. We saw it being able to solve many other problems, so we decided to take a closer look at it and try to come up with a business plan, a proposal for our management to make it an enterprise standard.”
ConsoleWorks easily tackles once named ‘problems’ such as, the ability to automatically meet compliance requirements, access control for security, and dramatically reducing the cost of patching IT/OT assets. As customers come up to speed with the power of one platform, they start to find more applications for the platform across the entire enterprise.
So, while we often start with consolidating point solutions into one solution, it is just the tip of the iceberg for the – One Platform. One Path – ConsoleWorks Cybersecurity/Operations Platform.