Situational Awareness, Logging, and Event Monitoring
ConsoleWorks provides Situational Awareness, Logging, and Event Monitoring across applications, servers, virtual machines, networks, and storage systems. The platform delivers end-to-end visibility and control over access, sessions, and operational events in real time and across all machine states.
- Monitor applications, servers, networks, and storage devices
- Control privileged access and session activity
- Capture RDP and VNC sessions and system interactions
- Detect operational and security events in real time
- Maintain visibility in power-on, maintenance, production, and failure modes
Persistent connections eliminate undocumented access paths and provide consistent monitoring even when systems are in abnormal operating states. ConsoleWorks correlates activity across infrastructure layers to support root cause analysis and faster remediation.
Role-Based Access and Identity Integration
ConsoleWorks controls access using a role-based permission model that defines which assets users may access and what level of privilege they are granted. The platform supports command-level access control for precise enforcement.
- Apply role-based permissions by user and asset
- Grant privileges at the command level
- Integrate with Active Directory and external IAM systems
- Support multi-factor and external authentication technologies
The platform captures remediation actions performed by experienced users and stores them for reuse, creating a growing knowledge base for operational and audit purposes.
GUI Capture and Session Monitoring
ConsoleWorks records and replays privileged user sessions across RDP, VNC, and web-based interfaces. This capability provides a detailed record of activity on sensitive systems and supports investigation and accountability.
- Record and replay GUI-based sessions
- Capture user actions for forensic review
- Provide detailed session histories
Event Monitoring and Detection
ConsoleWorks monitors application and infrastructure interfaces to detect operational and security events across routers, switches, servers, firewalls, virtual machines, PLCs, RTUs, appliances, and applications.
Event Definitions
- Monitor customized text patterns using wildcards and regular expressions
- Use predefined vendor message libraries
- Associate events with asset class, subsystem, and severity
- Include vendor explanations and remediation guidance
Event Response
When ConsoleWorks detects an event, it alerts designated personnel in real time and executes predefined or customer-configured response actions.
- Send alerts based on detected conditions
- Record full event context automatically
- Trigger automated or guided response actions
- Present vendor-recommended remediation steps
Customizable Event States and Actions
ConsoleWorks supports customizable event states to control how incidents progress through defined operational workflows.
Event State Management
- Define user-specific event states
- Control workflow transitions
- Support automation based on event status
Automated Actions
ConsoleWorks can trigger scripted routines based on event status, timing, and asset context.
- Execute internal ConsoleWorks tasks
- Trigger external notifications and actions
- Support time-based and condition-based automation
Log Aggregation and Time Correlation
ConsoleWorks aggregates log files from managed assets and correlates them with system and application activity to support root cause analysis.
- Aggregate logs from multiple sources
- View related events in a single contextual timeline
- Detect issues before downstream systems generate alerts
Common Clock and Time Normalization
ConsoleWorks timestamps all received data using a high-resolution, patented time format that enables precise correlation of events across disparate systems.
- Apply unified timestamps across all log sources
- Correlate events with sub-second precision
- Integrate logs from different device types into a single view
Keystroke Logging and Knowledge Capture
ConsoleWorks captures remediation steps down to the keystroke and stores them as reusable procedures within the platform.
- Record remediation actions for reuse
- Build institutional knowledge over time
- Accelerate resolution using proven methods
Compliance Evidence and Reporting
ConsoleWorks produces and secures audit logs that document user activity, exceptions, and information security events.
- Digitally secure logs to prevent tampering
- Detect deletion, insertion, or modification of records
- Support forensic investigations and audits
The platform provides customizable reporting templates to support regulatory and compliance requirements across industries.
Situational Awareness Logging and Event Monitoring works across applications, servers, virtual machines, networks, and storage systems. The platform delivers end-to-end visibility and control over access, sessions, and operational events in real time and across all machine states.
- Monitor applications, servers, networks, and storage devices
- Control privileged access and session activity
- Capture RDP and VNC sessions and system interactions
- Detect operational and security events in real time
- Maintain visibility in power-on, maintenance, production, and failure modes
Persistent connections eliminate undocumented access paths and provide consistent monitoring even when systems are in abnormal operating states. ConsoleWorks correlates activity across infrastructure layers to support root cause analysis and faster remediation.
Role-Based Access and Identity Integration
ConsoleWorks controls access using a role-based permission model that defines which assets users may access and what level of privilege they are granted. The platform supports command-level access control for precise enforcement.
- Apply role-based permissions by user and asset
- Grant privileges at the command level
- Integrate with Active Directory and external IAM systems
- Support multi-factor and external authentication technologies
The platform captures remediation actions performed by experienced users and stores them for reuse, creating a growing knowledge base for operational and audit purposes.
GUI Capture and Session Monitoring
ConsoleWorks records and replays privileged user sessions across RDP, VNC, and web-based interfaces. This capability provides a detailed record of activity on sensitive systems and supports investigation and accountability.
- Record and replay GUI-based sessions
- Capture user actions for forensic review
- Provide detailed session histories
Event Monitoring and Detection
ConsoleWorks monitors application and infrastructure interfaces to detect operational and security events across routers, switches, servers, firewalls, virtual machines, PLCs, RTUs, appliances, and applications.
Event Definitions
- Monitor customized text patterns using wildcards and regular expressions
- Use predefined vendor message libraries
- Associate events with asset class, subsystem, and severity
- Include vendor explanations and remediation guidance
Event Response
When ConsoleWorks detects an event, it alerts designated personnel in real time and executes predefined or customer-configured response actions.
- Send alerts based on detected conditions
- Record full event context automatically
- Trigger automated or guided response actions
- Present vendor-recommended remediation steps
Customizable Event States and Actions
ConsoleWorks supports customizable event states to control how incidents progress through defined operational workflows.
Event State Management
- Define user-specific event states
- Control workflow transitions
- Support automation based on event status
Automated Actions
ConsoleWorks can trigger scripted routines based on event status, timing, and asset context.
- Execute internal ConsoleWorks tasks
- Trigger external notifications and actions
- Support time-based and condition-based automation
Log Aggregation and Time Correlation
ConsoleWorks aggregates log files from managed assets and correlates them with system and application activity to support root cause analysis.
- Aggregate logs from multiple sources
- View related events in a single contextual timeline
- Detect issues before downstream systems generate alerts
Common Clock and Time Normalization
ConsoleWorks timestamps all received data using a high-resolution, patented time format that enables precise correlation of events across disparate systems.
- Apply unified timestamps across all log sources
- Correlate events with sub-second precision
- Integrate logs from different device types into a single view
Keystroke Logging and Knowledge Capture
ConsoleWorks captures remediation steps down to the keystroke and stores them as reusable procedures within the platform.
- Record remediation actions for reuse
- Build institutional knowledge over time
- Accelerate resolution using proven methods
Compliance Evidence and Reporting
ConsoleWorks produces and secures audit logs that document user activity, exceptions, and information security events.
- Digitally secure logs to prevent tampering
- Detect deletion, insertion, or modification of records
- Support forensic investigations and audits
The platform provides customizable reporting templates to support regulatory and compliance requirements across industries.
