Energy

Energy and Utility Operations and Compliance Management

ConsoleWorks helps Electric Utilities protect themselves from cybersecurity threats, meet regulatory requirements. Energy and utility providers face increasing regulatory pressure and growing cybersecurity risk. High reporting volumes and frequent audits consume operational resources and expose organizations
to significant penalties when compliance gaps occur.

• Meet strict federal and state regulatory requirements
• Maintain continuous compliance documentation
• Reduce risk of costly noncompliance penalties
• Protect critical infrastructure from cyber threats

ConsoleWorks enables utility providers to protect critical systems while meeting NERC CIP requirements. The platform automates cybersecurity monitoring and forensic documentation and aligns operational activity with compliance workflows.

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Operational and Compliance Challenges

• Maintain real-time documentation for frequent audits
• Deliver 24/7 service with constrained budgets
• Operate with minimal margin for error
• Avoid escalating fines and penalties for noncompliance
• Protect against insider threats that endanger public safety and reliability
• Establish secure access for configuration monitoring and patch analysis
• Comply with NERC CIP-005, CIP-007, CIP-010, and CIP-013

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ConsoleWorks in Action

• Monitor IT and OT activity to ensure users access approved systems at approved times
• Capture all user actions in tamper-resistant audit logs accepted by NERC and FERC
• Provide real-time compliance logs for CIP-005, CIP-007, and CIP-010 reporting
• Review and retain security events in accordance with regulatory retention requirements
• Support automated patch analysis

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Operational and Business Benefits

• Reduce exposure to insider threats from employees, vendors, and suppliers
• Lower risk of regulatory fines and penalties
• Redirect limited resources toward system reliability and customer service

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The ConsoleWorks platform which enforces end-user role-based-access to manage rights and privileges to both IT and OT assets, monitor and manage asset configurations and securely remote into assets.  ConsoleWorks does this without requiring agents on endpoint assets.

One of the remote access capabilities that makes ConsoleWorks unique, is its ability to get direct access to the “leaf” device – automating the navigation through the hierarchy of assets to the endpoint. This feature not only simplifies access for a user, it is what gives ConsoleWorks the ability to perform many of the automated functions, like configuration monitoring and password management, on all devices under ConsoleWorks (not just those directly connected to ConsoleWorks).

ConsoleWorks Baseline Configuration Management feature is used to drive the collection of settings (relay settings, accounts, ports and services, etc), firmware dump and running memory dump, among other things. Once collected, ConsoleWorks BCM can run a comparison of current settings vs an established baseline of settings and notify if any changes are detected.

ConsoleWorks logs all the activity, with an enormous amount of detail, including logging of keystrokes and system responses, for audit and compliance purpose.

Coupled with its remote access, configuration monitoring, endpoint password management, and logging and monitoring capabilities, the ConsoleWorks platform provides the most comprehensive and integrated cybersecurity and operations platforms for both IT and OT.

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