ConsoleWorks is an enterprise-class solution that monitors and manages computer and network infrastructure. It watches information coming from all parts of a networked environment and, in real time, extracts key events and notifies support staff. It can, in response to these events, connect staff to the problem source and /or launch utilities to resolve many issues without human intervention.
Virtually all computer, network, and similar devices have a communication port through which these devices send boot and status messages. Usually, this console information is lost because it is impractical to monitor and respond to the geographically scattered computing infrastructures common in modern-day businesses.
ConsoleWorks stops this data loss by bringing all the once-discarded console information, status updates, error messages – basically, everything in the data stream – back to a single, web-enabled server, looks it over and responds intelligently.
- ConsoleWorks maintains a persistent connection to an asset’s communication port, also known as:
- Serial console port
- Service processor
- Baseboard management controller (BMC)
- Management frontend
- Chassis management system
- Manages any information source that sends text data out its console port and allows connections through that same console port
- Monitors any information source that sends text data using Syslog or SNMP traps
- Scans incoming, unsolicited text and compares it to the knowledge base, declaring Events when a match is made
- Logs all communication to and from the asset
Persistent Connection | Access Management | Privilege User Monitoring
ConsoleWorks maintains a persistent, secure connection to physical and logical infrastructures to monitor user actions, machine state activity, and all defined incidents worth knowing about. ConsoleWorks also implements various levels of physical and logical security to provide necessary – and often required – protective measures. The solution can be programmed to trigger pre-defined, real-time, enterprise-wide responses to security incidents. ConsoleWorks enables strong password implementation, access restrictions by task, by role, and by policy, and user authentication internally (through username/password protocols) and externally (from sources including Windows® Active Directory Domain Services, PAM, and RSA® SecurID®).
The platform supports a robust task-based/role-based privileges model based on user-defined Access Control Rules. Access Control rules enable administrators more granular and graduated control over what specific users can do inside ConsoleWorks and how they can use the solution to access and interact with managed assets.