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Secure Remote Access

Remote/local access monitors, manages, logs, reports and secures access to managed assets in all machine states to ensure forensic record.

Secure, Simplified Access with ConsoleWorks: Your Go-To for Web-Based IT/OT Security

ConsoleWorks revolutionizes remote and local access management by offering an agentless solution that eliminates the need for vendor-specific clients and outdated jump hosts. Our approach ensures a secure, direct connection to your digital infrastructure.

Key Features:

  • Web-Based Access: Securely connect to your systems from anywhere without specialized software.
  • Man-In-The-Middle Security: Leverage our architecture for auditable logs of all activities, ensuring a robust defense mechanism.
  • Enhanced Security Measures: Prevent the entry of viruses and malware with protocol breaks, safeguarding your data.
  • Comprehensive Auditing: Generate detailed reports for all user activities, facilitating audit and compliance requirements.
  • Real-Time Visibility: Monitor active sessions, enhancing collaboration and oversight across your network.
  • End-to-End Encryption: From initiation to conclusion, your sessions are protected with the highest encryption standards.
  • Event Management: Stay prepared with predefined event definitions from leading vendors, along with effective detection and management strategies.
  • Automated Alerts: Configure alerts based on specific events, schedules, or threats to maintain operational integrity.
  • Best Practices: Document and share solutions to enhance knowledge and operational efficiency.
  • SIEM Integration: Integrate seamlessly with your SIEM systems for a unified security posture.
  • Asset Management: Organize and control your assets with logical and hierarchical grouping for improved management.
  • Access Control: Implement a request-based system for managing vendor and insider access securely.
  • Access Request Management: Keep tight control over who accesses your assets, bolstering security.
  • Compliance Readiness: Meet regulatory requirements such as NIST CSF, NIST 800-53, NERC, COSO, COBIT, HIPAA, and more.

With ConsoleWorks, you gain a streamlined, secure pathway to managing, monitoring, and safeguarding your IT/OT environment, ensuring a comprehensive forensic record and adherence to Zero Trust principles.

1

All privileged user activity from users, 3rd-party vendors and contractors is logged as a forensic record of activity performed on assets.

2

Maintains a persistent connection to ensure nothing is missed. No buffers; no polling cycles.

3

Provides comprehensive security model with granular permissions for access control.

Platform for Human Resolution

ConsoleWorks Secure Remote Access functionality provides the foundation for security and operations to the automation and integration platform.  Once ConsoleWorks has knowledge of the various devices, it basically has the ability to take the place of a human in performing many of the mundane functions that may be required.

In addition having secure access enables ConsoleWorks to perform Asset and Configuration Monitoring more comprehensively than manual processes. Once ConsoleWorks has access, it performs automated Endpoint Password Management on IT or OT assets.  It aggregates any and all log files to provide true Situational Awareness by interlacing those logs, line-by-line and applying a common time stamp.

As a result, ConsoleWorks Patch Gap Analysis uses configuration information retrieved directly from each device, which provides the most accurate source of data.

S Therefore, Secure Remote Access is the power that drives the integrated functionality of the ConsoleWorks platform.

Secure Remote Access

Therefore, effective protection of electronic assets requires controlled access and automatic logging of all activity. ConsoleWorks enforces access controls and records activity to create a complete forensic record for users, third-party vendors, and contractors.

ConsoleWorks allocates permissions based on a role-based access control model. This model defines which assets a user, vendor, or contractor may access and at what level of privilege. The platform also supports command-by-command privilege grants for granular control.

  • Apply role-based access control for users, vendors, and contractors
  • Grant privileges by asset, task, and command
  • Record all access activity automatically
  • Create forensic audit trails for investigations and compliance

ConsoleWorks integrates with Active Directory and LDAP and supports multi-factor and external authentication technologies for authorization and identity management.

Secure Remote Access as the Foundation for Automation

Moreover, ConsoleWorks Secure Remote Access provides the foundation for security and operations across the platform. By establishing controlled access to devices and systems, ConsoleWorks enables automation of routine operational tasks that traditionally require human intervention.

  • Control and secure access to IT and OT assets
  • Enable automation of routine operational activities
  • Support monitoring, remediation, and enforcement workflows
  • Provide a trusted foundation for integrated platform functions

With secure access in place, ConsoleWorks performs asset and configuration monitoring more comprehensively than manual processes. The platform automates endpoint password management for IT and OT assets and aggregates log files to deliver situational awareness through time-correlated event analysis.

Using configuration data collected directly from devices, ConsoleWorks also performs patch gap analysis based on authoritative asset information.

Operational Continuity and Incident Response

Consequently, ConsoleWorks minimizes operational disruption and reduces mean time to repair (MTTR) by combining access, monitoring, and response within a single platform.

Access and Monitoring Capabilities

  • Role-based account control for asset-specific and task-based privileges
  • Agentless, persistent monitoring without gaps in visibility
  • Full session recording and playback across RDP, VNC, and web applications
  • Pattern scanning of data streams for indicators such as failed login attempts
  • Customizable log-on notifications and warning banners
  • Capture of all log-ons, log-offs, and failed access attempts
  • Keystroke-level capture of all privileged activity
  • Collection of source IDs, account IDs, commands executed, and execution results

Centralized Event Management

  • Centralized control of console connections, Syslog messages, and SNMP traps
  • SSL and SSH encryption for all connections
  • Digital protection of logs to detect tampering
  • Time-correlated event consolidation across all data sources
  • Sub-second event resolution for detailed analysis
  • Support for simultaneous multi-user access to a single asset

Incident Recognition and Response

  • Integrated incident detection and prioritization
  • Customizable severity levels for events
  • End-to-end event lifecycle management from recognition to remediation
  • Real-time dashboards and reporting for audit and operational insight

Secure Remote Access and GDPR

GDPR Compliance for Privileged Users

The EU General Data Protection Regulation (GDPR) governs how personal data of EU citizens is collected, processed, and stored. Organizations must evaluate how data is handled, who has access to it, and how policies are enforced in order to demonstrate compliance.

Secure and Controlled Access to Personal Data

Similarily, GDPR requires granular access controls and clearly defined roles and responsibilities for systems that store personal data. ConsoleWorks Privileged Interactive Access enables organizations to secure privileged credentials and control remote access for employees, vendors, and contractors.

Every remote access session is secured and fully auditable, whether a privileged user is connecting to a critical system or a help desk technician is assisting an end user.

  • Ensure Data Protection: Limit access based on authorized role and responsibility
  • Streamline Regulatory Compliance: Automatically capture detailed audit trails of session activity and credential usage
  • Simplify Audit and Reporting: Reduce the time required to gather evidence and produce audit reports

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