One of the biggest compliance challenges organizations must address is documenting the actions of privileged users. But this challenge often falls into the change management bucket as well. When implementing organizational change, documentation is key in ensuring that things are going according to plan. Unfortunately, traditional change management often requires privileged users to manually document their activity. This practice fails to meet one of the primary goals of change management – to minimize the impact of organizational change on workers. Not to mention the margin for error – missing records, inaccuracies, and inconsistencies will exist in this scenario.
Fortunately, ConsoleWorks solves this problem. By sitting between privileged users and privileged interfaces, ConsoleWorks can capture every keystroke of privileged users and automatically produce digitally signed records. This eliminates the need for manual documentation and provides an accurate way to verify practices across the entire IT environment.
ConsoleWorks can also be used to directly enforce policies with real-time control capabilities. Privileged user activity is captured in real-time and can be scanned for out-of-policy activity. Control capabilities range from generating an email or text message to programmatically terminating a user session.
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